PUTTING OUR CLIENTS FIRST
About Our TEAMS-Based Approach
Our TEAM-based approach to client needs is what sets us apart from “the other guys.” Having a team that works together ensures that you get the very best client service from every employee you may encounter through a phone call, email, or visits to our offices; your experience is seamless.
It means you have a dedicated Account Manager that will:
- Check-in with you, not just when your policy renews
- Inform you of various protection plans
- Answer coverage questions
- Do policy changes
BUT it also means our TEAM will help you with other tasks such as:
- Billing
- Registry Servicing
- Let you know about pending cancellations
- Claims handling
- Proof of insurance requests
And act as a general backup when your account manager is unavailable.